FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2941772
·
Received December 21, 2012
Report
- Report Number
- 1218950-2012-04139
- Event Type
- Malfunction
- Date Received
- December 21, 2012
- Report Date
- October 21, 2011
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NL
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). A PHILIPS FIELD SERVICE ENGINEER EVALUATED THE DEVICE AND CONFIRMED THE TEST FAILURES. MULTIPLE PARTS WERE REPLACED TO RESOLVE THE ISSUE. AFTER PASSING ALL PERFORMANCE ASSURANCE TESTS THE DEVICE WAS RETURNED TO THE CUSTOMER. NO FURTHER COMMUNICATION WAS REQUESTED AND NONE IS WARRANTED. WE ARE CONSIDERING THIS A MALFUNCTION BUT WE CANNOT DETERMINE THE CAUSE BECAUSE MULTIPLE PARTS WERE REPLACED.
Description of Event or Problem · 1
THE CUSTOMER REPORTED MULTIPLE SYMPTOMS RELATED TO ECG TEST FAILURES. THERE WAS NO REPORTED PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |