FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2941772 · Received December 21, 2012

Report

Report Number
1218950-2012-04139
Event Type
Malfunction
Date Received
December 21, 2012
Report Date
October 21, 2011
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A PHILIPS FIELD SERVICE ENGINEER EVALUATED THE DEVICE AND CONFIRMED THE TEST FAILURES. MULTIPLE PARTS WERE REPLACED TO RESOLVE THE ISSUE. AFTER PASSING ALL PERFORMANCE ASSURANCE TESTS THE DEVICE WAS RETURNED TO THE CUSTOMER. NO FURTHER COMMUNICATION WAS REQUESTED AND NONE IS WARRANTED. WE ARE CONSIDERING THIS A MALFUNCTION BUT WE CANNOT DETERMINE THE CAUSE BECAUSE MULTIPLE PARTS WERE REPLACED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED MULTIPLE SYMPTOMS RELATED TO ECG TEST FAILURES. THERE WAS NO REPORTED PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1