FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 SYNCHRON® SYSTEM

MDR report key: 2940425 · Received February 3, 2013

Report

Report Number
2050012-2013-00060
Event Type
Malfunction
Date Received
February 3, 2013
Date of Event
January 8, 2013
Report Date
January 8, 2013
Manufacturer
BECKMAN COULTER
Product Code
JGS
PMA / PMN Number
K04229121
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION: ISSUE WAS RESOLVED BY THE CUSTOMER BY REPLACING THE ELECTRODE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING ERRONEOUSLY LOW NA (SODIUM) RESULTS FOR MULTIPLE PATIENTS INVOLVING A UNICEL DXC 600 SYNCHRON SYSTEM. THE CUSTOMER STATED THAT RERUNS PRODUCED NA RESULTS WHICH MATCH THE HISTORICAL RESULTS OF THE PATIENTS AND THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY AND THERE WAS NO AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. MULTIPLE ATTEMPTS WERE MADE TO OBTAIN TESTS DATA BUT THE CUSTOMER DID NOT REMEMBER THE DETAILS AND DID NOT PROVIDE THE DATA. THE CUSTOMER STATED THAT QUALITY CONTROL WAS RUN PRIOR TO THE EVENT BUT DID NOT INDICATE WHETHER THE QC RESULTS WERE WITHIN THE LABORATORY'S ESTABLISHED RANGES. THE CUSTOMER PROCEEDED TO REPLACE THE NA AND CL (CHLORIDE) ELECTRODES WHICH RESOLVED THE ISSUE. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED AND ISSUE WAS RESOLVED BY THE CUSTOMER. FAILURE MODE WAS DETERMINED TO BE THE NA ELECTRODE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
45756 UNICEL® DXC 600 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1