FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2940397 · Received February 3, 2013

Report

Report Number
2531779-2013-01457
Event Type
Malfunction
Date Received
February 3, 2013
Report Date
January 15, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

THE PATIENT CONTACTED ANIMAS ON (B)(6) 2013 BY LEAVING A MESSAGE ALLEGING THAT THE PUMP WAS NOT DELIVERING THE BASAL DOSE EVERY HOUR. NO FURTHER INFORMATION WAS PROVIDED. ANIMAS CUSTOMER TECHNICAL SUPPORT (ACTS) MADE SEVERAL ATTEMPTS BY TELEPHONE AND BY LETTER TO CONTACT THE PATIENT TO FOLLOW UP ON THE COMPLAINT. THE PATIENT DID NOT RESPOND TO ACTS'S ATTEMPTS TO FOLLOW UP ON THE COMPLAINT. THERE WAS NO REPORTED ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT ALLEGED THE PUMP WAS NOT DELIVERING THE BASAL DOSE EVERY HOUR AS DESIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
45748 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 19 YR