FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 2934606 · Received January 30, 2013

Report

Report Number
1823260-2013-00530
Event Type
Malfunction
Date Received
January 30, 2013
Date of Event
January 5, 2013
Report Date
March 29, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURED IN THE (B)(6).

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REPRESENTATIVE (FSR) WENT ON SITE. THE FSR FOUND THE SAMPLE PROBE WAS BENT, SO HE REPLACED IT. HE RAN CALIBRATION AND QUALITY CONTROL AND IT WAS ACCEPTABLE. A FLUIDICS CHECK ON THE ANALYZER WAS PERFORMED AND ALL WERE ACCEPTABLE.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED A QUESTIONABLE GLUCOSE HK GEN. 3 RESULT ON THEIR C702 ANALYZER FOR ONE PATIENT. THE PATIENT'S INITIAL GLUCOSE RESULT WAS 41 MMOL/L AND IT WAS REPORTED OUTSIDE THE LABORATORY. THE CLINICIAN DID NOT BELIEVE THE RESULT SINCE THE PATIENT WAS ALSO TESTED ON A POCT GLUCOSE METER IN THE AE AND WAS NORMAL. THE CLINICIAN REQUESTED THE SAMPLE BE REPEATED. THE SAMPLE WAS REPEATED IN THE SAME C702 ANALYZER TWICE AND THE RESULTS WERE 4.8 MMOL/L AND 4.9 MMOL/L. THERE WERE NO ADVERSE EVENTS. THE GLUCOSE REAGENT LOT NUMBER WAS 672996 AND THE EXPIRATION DATE WAS 03/29/2013.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
40284 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 020 YR