FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 2932138 · Received January 18, 2013

Report

Report Number
2183996-2013-00070
Event Type
Malfunction
Date Received
January 18, 2013
Date of Event
January 10, 2013
Report Date
March 28, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
Z-1646-2009
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE OF THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO CARELESS HANDLING OF THE PRODUCT. THE SOFTCOMPONENTS OF THE HOUSING ARE WORN DOWN HEAVILY. THEREFORE MOISTURE ENTERED THE INSULIN PUMP AND DESTROYED THE PUMP ELECTRONICS. THE BUTTONS PASSED THE OPTICAL AND FUNCTIONAL INVESTIGATION SUCCESSFUL AND MEET THE SPECIFICATION. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO CARELESS HANDLING OF THE PRODUCT.

Description of Event or Problem · 1

PATIENT'S NURSE REPORTED THE DOWN BUTTON ON THE INFUSION DEVICE DOESN'T WORK ANYMORE. NURSE STATED THE PATIENT HAS HAD THIS ISSUE FOR A COUPLE WEEKS. NURSE REPORTED THE PATIENT DIDN'T NEED MEDICAL ASSISTANCE. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
28374 ACCU-CHEK SPIRIT LZG ROCHE HEALTH SOLUTIONS INC. 00700006862 NA

Patients

Seq Age Sex Outcome Treatment
1 16 YR INSULIN INFUSION PUMP| INSULIN| RELATED ACCESSORIES