FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK D-TRONPLUS

MDR report key: 2932134 · Received January 18, 2013

Report

Report Number
2183996-2013-00055
Event Type
Malfunction
Date Received
January 18, 2013
Date of Event
January 11, 2013
Report Date
March 11, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

BITE MARKS AT THE PUMP HOUSING AND THE DOWN-BUTTON. THE DOWN-BUTTON IS DAMAGED AND DEFECT THROUGH MISUSE. THE DOWN-BUTTON WAS DAMAGED BY A POINTY OBJECT WHICH RESULTED IN A FAULTY SNAP DOME. THE DOWN BUTTON IS ALWAYS ACTIVE. DUE TO THIS PROBLEM THE OTHER BUTTONS CAN'T BE OPERATED AND DO NOT RESPOND.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE OF THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE CONFIRM BUTTON ON THE INFUSION DEVICE IS DEFECTIVE. PATIENT STATED SHE NOTICED THE BUTTON IS NOT WORKING AND SWITCHED TO THE BACKUP INFUSION DEVICE. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
28395 ACCU-CHEK D-TRONPLUS LZG ROCHE HEALTH SOLUTIONS INC. 00700006842 NA

Patients

Seq Age Sex Outcome Treatment
1 27 YR INSULIN INFUSION PUMP| INSULIN| RELATED ACCESSORIES