ACCU-CHEK PERFORMA COMBO
Report
- Report Number
- 2183996-2012-02213
- Event Type
- Malfunction
- Date Received
- January 18, 2013
- Date of Event
- December 10, 2012
- Report Date
- May 10, 2013
- Manufacturer
- ROCHE HEALTH SOLUTIONS INC.
- Product Code
- LZG
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- NOT APPLICABLE
Narratives
THIS INCIDENT OCCURRED OUTSIDE OF THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.
NO PRODUCT WAS RETURNED FOR EVALUATION; THEREFORE, AN INVESTIGATION COULD NOT BE PERFORMED. DEVICE WAS NOT RETURNED TO MANUFACTURER.
ON (B)(6) 2012, PATIENT REPORTED RECEIVING AN E7 (ELECTRONIC ERROR) MESSAGE ON THE INFUSION DEVICE TWICE. PATIENT STATED BOTH TIMES THE INCIDENT OCCURRED; THE INFUSION DEVICE DID NOT VIBRATE BUT MADE A FUNNY BEEP THEN GAVE AN ERROR. PATIENT STATED HE TOOK THE BATTERY OUT AND REINSERTED IT; THE INFUSION DEVICE IS WORKING FINE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. SENDING BATTERY COVER; INFUSION DEVICE WAS NOT REQUESTED TO BE RETURNED FOR EVALUATION. ON (B)(6) 2012 PATIENT REPORTED RECEIVING AN E7 (ELECTRONIC ERROR) MESSAGE ON THE INFUSION DEVICE TWICE. PATIENT STATED BOTH TIMES THE INCIDENT OCCURRED; THE INFUSION DEVICE DID NOT VIBRATE BUT MADE A FUNNY BEEP THEN GAVE AN ERROR. PATIENT STATED HE TOOK THE BATTERY OUT AND REINSERTED IT; THE INFUSION DEVICE IS WORKING FINE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. SENDING BATTERY COVER; INFUSION DEVICE WAS NOT REQUESTED TO BE RETURNED FOR EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 28628 | ACCU-CHEK PERFORMA COMBO | LZG | ROCHE HEALTH SOLUTIONS INC. | 05987288020 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 20 YR | RELATED ACCESSORIES| INSULIN| INSULIN INFUSION PUMP |