FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK PERFORMA COMBO

MDR report key: 2932120 · Received January 18, 2013

Report

Report Number
2183996-2012-02213
Event Type
Malfunction
Date Received
January 18, 2013
Date of Event
December 10, 2012
Report Date
May 10, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE OF THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION; THEREFORE, AN INVESTIGATION COULD NOT BE PERFORMED. DEVICE WAS NOT RETURNED TO MANUFACTURER.

Description of Event or Problem · 1

ON (B)(6) 2012, PATIENT REPORTED RECEIVING AN E7 (ELECTRONIC ERROR) MESSAGE ON THE INFUSION DEVICE TWICE. PATIENT STATED BOTH TIMES THE INCIDENT OCCURRED; THE INFUSION DEVICE DID NOT VIBRATE BUT MADE A FUNNY BEEP THEN GAVE AN ERROR. PATIENT STATED HE TOOK THE BATTERY OUT AND REINSERTED IT; THE INFUSION DEVICE IS WORKING FINE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. SENDING BATTERY COVER; INFUSION DEVICE WAS NOT REQUESTED TO BE RETURNED FOR EVALUATION. ON (B)(6) 2012 PATIENT REPORTED RECEIVING AN E7 (ELECTRONIC ERROR) MESSAGE ON THE INFUSION DEVICE TWICE. PATIENT STATED BOTH TIMES THE INCIDENT OCCURRED; THE INFUSION DEVICE DID NOT VIBRATE BUT MADE A FUNNY BEEP THEN GAVE AN ERROR. PATIENT STATED HE TOOK THE BATTERY OUT AND REINSERTED IT; THE INFUSION DEVICE IS WORKING FINE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. SENDING BATTERY COVER; INFUSION DEVICE WAS NOT REQUESTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
28628 ACCU-CHEK PERFORMA COMBO LZG ROCHE HEALTH SOLUTIONS INC. 05987288020 NA

Patients

Seq Age Sex Outcome Treatment
1 20 YR RELATED ACCESSORIES| INSULIN| INSULIN INFUSION PUMP