FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2925762 · Received January 22, 2013

Report

Report Number
2032227-2013-00284
Event Type
Malfunction
Date Received
January 22, 2013
Date of Event
January 6, 2013
Report Date
January 6, 2013
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD UNRESPONSIVE BUTTON AND RECEIVED BUTTON ERROR ALARMS DUE TO FLATTENED DOME ON DOWN ARROW BUTTON. THE INSULIN PUMP WAS TESTED WITH A TEST KEYPAD AND NO FROZEN DISPLAY NOTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD BUTTON ERROR ALARM. THE BLOOD GLUCOSE READING WAS 112MG/DL. TROUBLESHOOTING WAS PERFORMED. THE CALLER STATED THAT THE DEVICE HAD A FROZEN DISPLAY. TROUBLESHOOTING WAS PERFORMED. INSTRUCTED THE CUSTOMER TO REMOVE THE BATTERY FOR FIVE MINUTES AND TO INSERT A NEW BATTERY, BUT THE FROZEN DISPLAY CONTINUED WITH NO ADVANCEMENT OF THE TIME. ADVISED THE CALLER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
30797 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 67 YR