FDA Adverse Event Malfunction Summary report: N

SYMBIQ DCHANNEL 3.01

MDR report key: 2925378 · Received January 17, 2013

Report

Report Number
9615050-2013-00096
Event Type
Malfunction
Date Received
January 17, 2013
Date of Event
October 24, 2012
Report Date
October 24, 2012
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K041550
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION THE DEVICE WOULD NOT POWER ON USING AC POWER. THE DISPLAY REMAINED BLACK AND THE DEVICE SOUNDED AN AUDIBLE ALARM FROM THE SECONDARY BEEPER. THIS WAS DUE TO SPILLAGE ON THE POWER MANAGEMENT PRINTED CIRCUIT BOARD. THE CAUSE OF THE SPILLAGE WAS USE IN THE CUSTOMER ENVIRONMENT. DURING TESTING, NO WHITESCREEN ERRORS WERE DISPLAYED. THIS REPORT REPRESENTS ALL THE INFO KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED A WHITESCREEN ERROR. THE DEVICE WAS RETURNED TO THE BIOMEDICAL DEPT FROM THE CENTRAL SUPPLY DEPT WITH A REPORT OF "NO DISPLAY ON POWER UP, GIVES A TONE ALSO LIKE IT DOES WITH A SOFTWARE ERROR." DURING TESTING AT THE USER FACILITY, IT WAS REPORTED THE "PUMP HAD NO DISPLAY UPON POWER ON. AFTER A FEW SECONDS IT GAVE A CONSTANT ALARM AND THERE WAS A WHITE SCREEN, WITH RED WRITINGS." THERE WERE NO REPORTS OF ANY ADVERSE PT EVENTS OR DELAYS IN CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. THOUGH REQUESTED, NO ADDITIONAL INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
26749 SYMBIQ DCHANNEL 3.01 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA