UNICEL® DXI 600 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2013-00042
- Event Type
- Malfunction
- Date Received
- January 22, 2013
- Date of Event
- December 21, 2012
- Report Date
- December 21, 2012
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JLW
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE FIELD SERVICE ENGINEER (FSE) PERFORMED SYSTEM CHECK AND LEVEL SENSE TEST AND LEVEL SENSE TEST FAILED FOR REAGENT PIPETTOR #2. THE FSE OBSERVED ONE DROP OF FLUID FORMED FROM THE TIP OF REAGENT PIPETTOR #2. THE FSE VERIFIED ALL CONNECTIONS AND TUBING; NO LOOSE CONNECTIONS OR BUBBLES WERE NOTED. THE FSE DISABLED REAGENT PIPETTOR #2 AND REPLACED THE RED/WHITE FITTING AT THE PRESSURE SENSOR. LEVEL SENSE TEST CONTINUED TO FAIL. THE FSE REPLACED THE PERISTALTIC PUMP TUBING FROM THE PRESSURE SENSOR TO THE PERISTALTIC PUMP AND THE CABLES FROM THE TRANSDUCER AND RESOLVED THE ISSUE. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS. QUALITY CONTROL PERFORMED WITHIN SPECIFICATION AT THE TIME OF THE EVENT. FITTING. THIS MEDWATCH REPORT IS RELATED TO MDR 2122870-2013-00041.
THE CUSTOMER REPORTED ERRONEOUSLY ELEVATED THYROID-STIMULATING HORMONE (TSH) RESULTS, ABOVE THE NORMAL REFERENCE RANGE, FOR TWO PATIENTS, ON SEPARATE DAYS, INVOLVING THE UNICEL DXI 600 ACCESS IMMUNOASSAY SYSTEM. SUBSEQUENT ANALYSES OF THE PATIENTS' SAMPLE, ON THE ORIGINAL AND AN ALTERNATE ACCESS 2 IMMUNOASSAY SYSTEM, RECOVERED LOWER RESULTS, WITHIN THE NORMAL REFERENCE RANGE. THE ERRONEOUS RESULTS WERE RELEASED OUT OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN. THERE HAS BEEN NO REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR ASSOCIATED WITH THIS EVENT. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THIS IS REPORT TWO OF TWO.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 30174 | UNICEL® DXI 600 ACCESS® IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JLW | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |