FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS PHBR SLIDES

MDR report key: 2923200 · Received January 18, 2013

Report

Report Number
1319809-2013-00027
Event Type
Malfunction
Date Received
January 18, 2013
Date of Event
December 20, 2012
Report Date
January 18, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
DLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT MULTIPLE, NON-REPRODUCIBLE HIGHER THAN EXPECTED VITROS PHBR QUALITY CONTROL RESULTS WERE PREDICTED WHILE USING THE VITROS 5,1 FS CHEMISTRY SYSTEM. EXPECTED PERFORMANCE WAS RETURNED USING AN ALTERNATE LOT OF VITROS PHBR REAGENT. THE INVESTIGATION WAS UNABLE TO DETERMINE A DEFINITIVE ROOT CAUSE. HOWEVER, AN ATYPICAL CALIBRATION OR A REAGENT ISSUE WITH VITROS PHBR LOT 2540-0063-4709 COULD NOT BE RULED OUT AS CONTRIBUTING FACTORS. THE ROOT CAUSE OF THE EVENT IS UNKNOWN. INTERNAL INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED MULTIPLE, NON-REPRODUCIBLE HIGHER THAN EXPECTED VITROS PHBR QUALITY CONTROL RESULTS USING A VITROS 5,1 FS CHEMISTRY SYSTEM. QC LOT K1912= 14.39, 14.48 VS. AN EXPECTED RESULT= 11.36 NG/ML; QC LOT L1913= 34.83 VS. AN EXPECTED RESULT= 28.82 NG/ML; BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. NO PATIENT SAMPLES WERE RUN DURING THE TIME FRAME OF THE EVENT. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT IS NUMBER ONE OF THREE MDR'S FOR THIS EVENT. THREE 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS THREE DEVICES WERE INVOLVED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
27814 VITROS CHEMISTRY PRODUCTS PHBR SLIDES IN-VITRO DIAGNOSTIC DLZ ORTHO-CLINICAL DIAGNOSTICS 4709

Patients

Seq Age Sex Outcome Treatment
1