DIMENSION VISTA 500
Report
- Report Number
- 1226181-2013-00030
- Event Type
- Malfunction
- Date Received
- January 18, 2013
- Date of Event
- December 27, 2012
- Report Date
- December 27, 2012
- Manufacturer
- SIEMENS HEALTHCARE DIAGNOSTICS INC
- Product Code
- JJE
- PMA / PMN Number
- K051087
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MO, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE CUSTOMER CONTACTED SIEMENS HEALTHCARE DIAGNOSTICS TECHNICAL SOLUTIONS CENTER (TSC). AFTER ANALYZING THE INSTRUMENT DATA, THE TSC DETERMINED THAT THE CAUSE OF THE EVENT WAS UNKNOWN. THE TSC INSTRUCTED THE CUSTOMER TO PURGE THE ALIQUOT PROBE, CLEAN THE OUTSIDE OF THE ALIQUOT PROBE AND BLEACH THE ALIQUOT DRAIN. A SIEMENS HEALTHCARE DIAGNOSTICS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO ADDRESS POST-TROUBLESHOOTING SHORT SAMPLING ISSUES RELATED TO ALIQUOT REFRESH PUMP ERRORS ENCOUNTERED WHILE RUNNING QUALITY CONTROLS. THE FSE REPLACED THE QUALITY CONTROL SAMPLES. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.
DISCORDANT HIGH CREATININE, BLOOD-UREA-NITROGEN (BUN) AND CALCIUM (CA) WERE GENERATED BY THE DIMENSION VISTA 500 SYSTEM FOR A SINGLE PATIENT SAMPLE. THE RESULTS WERE REPORTED TO THE PHYSICIAN AND THE PATIENT ADMITTED TO THE HOSPITAL FOR CONSULTATION. THE CUSTOMER RETESTED THE SAMPLE ON A DIFFERENT INSTRUMENT AND OBTAINED RESULTS WITHIN EXPECTATIONS. A CORRECTED REPORT WAS ISSUED FROM THE LABORATORY. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PATIENT INTERVENTION DUE TO THE DISCORDANT RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 28453 | DIMENSION VISTA 500 | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | SIEMENS HEALTHCARE DIAGNOSTICS INC | DIMENSION VISTA 500 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |