FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 500

MDR report key: 2922880 · Received January 18, 2013

Report

Report Number
1226181-2013-00030
Event Type
Malfunction
Date Received
January 18, 2013
Date of Event
December 27, 2012
Report Date
December 27, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED SIEMENS HEALTHCARE DIAGNOSTICS TECHNICAL SOLUTIONS CENTER (TSC). AFTER ANALYZING THE INSTRUMENT DATA, THE TSC DETERMINED THAT THE CAUSE OF THE EVENT WAS UNKNOWN. THE TSC INSTRUCTED THE CUSTOMER TO PURGE THE ALIQUOT PROBE, CLEAN THE OUTSIDE OF THE ALIQUOT PROBE AND BLEACH THE ALIQUOT DRAIN. A SIEMENS HEALTHCARE DIAGNOSTICS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO ADDRESS POST-TROUBLESHOOTING SHORT SAMPLING ISSUES RELATED TO ALIQUOT REFRESH PUMP ERRORS ENCOUNTERED WHILE RUNNING QUALITY CONTROLS. THE FSE REPLACED THE QUALITY CONTROL SAMPLES. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT HIGH CREATININE, BLOOD-UREA-NITROGEN (BUN) AND CALCIUM (CA) WERE GENERATED BY THE DIMENSION VISTA 500 SYSTEM FOR A SINGLE PATIENT SAMPLE. THE RESULTS WERE REPORTED TO THE PHYSICIAN AND THE PATIENT ADMITTED TO THE HOSPITAL FOR CONSULTATION. THE CUSTOMER RETESTED THE SAMPLE ON A DIFFERENT INSTRUMENT AND OBTAINED RESULTS WITHIN EXPECTATIONS. A CORRECTED REPORT WAS ISSUED FROM THE LABORATORY. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PATIENT INTERVENTION DUE TO THE DISCORDANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
28453 DIMENSION VISTA 500 ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION VISTA 500

Patients

Seq Age Sex Outcome Treatment
1