FDA Adverse Event Malfunction Summary report: N

HUT EXT DR FINAL ASSY-REVERSE

MDR report key: 2922008 · Received January 15, 2013

Report

Report Number
1518293-2013-00002
Event Type
Malfunction
Date Received
January 15, 2013
Date of Event
December 20, 2012
Report Date
January 15, 2013
Manufacturer
LIEBEL-FLARSHEIM CO.
Product Code
IXR
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FIELD SERVICE ENGINEER (FSE) TROUBLESHOOT AND FOUND THE SLOT KEY WAS STUCK. FSE FREED AND REPLACED THE KEY. FSE VERIFIED THE KEY WOULD MOVE IN THE SLOT. FSE TESTED THE SYSTEM FOR PROPER OPERATION PER SERVICE CHECKLIST QSSRWI4.1 AND RETURNED THE SYSTEM TO FULL SERVICE.

Description of Event or Problem · 1

ON (B)(6): CUSTOMER REPORTS VIA PHONE THE TABLE MOVEMENT FAILED DURING A PT PROCEDURE. CUSTOMER STATED THEY WERE BUSY WITH PTS AND DID NOT HAVE TIME TO DISCUSS. PRODUCT MONITORING HAS MADE MULTIPLE ATTEMPTS TO CONTACT CUSTOMER VIA PHONE AND SENT AN INFORMATION REQUEST LETTER TO THE CUSTOMER VIA FEDEX, WITHOUT RESPONSE. IF NEW INFORMATION IS RECEIVED, THIS REPORT WILL BE UPDATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
22798 HUT EXT DR FINAL ASSY-REVERSE IXR LIEBEL-FLARSHEIM CO. HUT EXT DR NA

Patients

Seq Age Sex Outcome Treatment
1 UNK