FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK

MDR report key: 2921125 · Received January 17, 2013

Report

Report Number
3007111389-2013-00014
Event Type
Malfunction
Date Received
January 17, 2013
Date of Event
October 19, 2012
Report Date
January 17, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JLW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A CUSTOMER OBTAINED A NON-REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TSH QUALITY CONTROL RESULT WHILE USING THE VITROS 5600 SYSTEM. ROOT CAUSE FOR THE HIGHER THAN EXPECTED RESULTS COULD NOT BE DETERMINED, HOWEVER, THE POSSIBILITY THAT POOR SAMPLE HANDLING OR AN UNEXPECTED REAGENT PERFORMANCE HAD CONTRIBUTED TO THE RESULTS COULD NOT BE RULED OUT.

Description of Event or Problem · 1

A CUSTOMER OBTAINED A NON-REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TSH QUALITY CONTROL RESULT (BIORAD LOT 40771= 1.643 VS. EXPECTED RESULT=0.638 MIU/L ) WHILE USING THE VITROS 5600 SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. THERE WAS NO REPORT THAT PATIENT SAMPLES WERE AFFECTED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
26078 VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK IN-VITRO DIAGNOSTIC JLW ORTHO-CLINICAL DIAGNOSTICS 4070

Patients

Seq Age Sex Outcome Treatment
1