FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2921011 · Received January 17, 2013

Report

Report Number
1644487-2013-00146
Event Type
Malfunction
Date Received
January 17, 2013
Date of Event
December 20, 2012
Report Date
December 20, 2012
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED THAT PRODUCT ANALYSIS WAS COMPLETED ON THE HANDHELD AND FLASHCARD. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE HANDHELD WOULD NOT POWER ON. THE CAUSE FOR THE ANOMALY IS ASSOCIATED WITH A SWOLLEN MAIN BATTERY THAT PREVENTED MAIN BATTERY COVER FROM SEATING PROPERLY AND REGISTERING A FALSE OPEN BATTERY LATCH CONDITION. ALTHOUGH THE MAIN BATTERY WAS SWOLLEN, IT WAS ABLE TO HOLD A CHARGE AND POWER THE HANDHELD FOR OVER AN HOUR. NO FURTHER ANOMALIES WERE IDENTIFIED DURING THE ANALYSIS. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Description of Event or Problem · 1

ON (B)(4) 2012, IT WAS REPORTED TO THE MANUFACTURER THAT A (B)(4) HANDHELD DEVICE USED BY THE PHYSICIAN IS NOT HOLDING CHARGE. A REPLACEMENT HANDHELD WAS SENT TO THE PHYSICIAN AND THE HANDHELD DEVICE IN QUESTION WAS RETURNED TO THE MANUFACTURER ON (B)(4) 2013. PRODUCT ANALYSIS IS CURRENTLY IN PROGRESS AND HAS NOT BEEN COMPLETED AT THIS TIME. IT IS CURRENTLY UNKNOWN HOW THE HANDHELD DEVICE IS STORED WHEN NOT IN USE AND IF ANY USER MISHANDLING OR USER ERROR OCCURRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
26159 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 1073771

Patients

Seq Age Sex Outcome Treatment
1