FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2920372 · Received January 17, 2013

Report

Report Number
3008382007-2013-01059
Event Type
Injury
Date Received
January 17, 2013
Date of Event
January 4, 2013
Report Date
January 4, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HIS ONETOUCH ULTRAMINI METER WOULD NOT TURN ON. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION, SINCE THE MEDICAL SURVEILLANCE SPECIALIST (MSS) WAS UNABLE TO REACH THE PATIENT BY PHONE. THE PATIENT REPORTED THAT THE ALLEGED POWER ISSUE STARTED ON (B)(6) 2013 AT 8:30 (AM/PM NOT SPECIFIED). THE PATIENT INFORMED THE CCA THAT HE MANAGES HIS DIABETES WITH INSULIN. IT IS NOT KNOWN WHAT ACTION, IF ANY, THE PATIENT TOOK REGARDING HIS DIABETES MANAGEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE PATIENT REPORTED FEELING SWEATY AND DIZZY APPROXIMATELY 5 MINUTES AFTER THE ISSUE STARTED AND REPORTED GOING TO THE ER AT 8:45PM. IT IS NOT KNOWN IF THE PATIENT RECEIVED ANY MEDICAL TREATMENT AT THE TIME OF THE ER VISIT. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THAT THERE WAS MISUSE TO THE SUBJECT METER. REPLACEMENT PRODUCT WAS SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE, THE PATIENT REPORTEDLY DEVELOPED SIGNS/SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED POWER ISSUE STARTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
26676 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3350813

Patients

Seq Age Sex Outcome Treatment
1 42 YR Hospitalization| L