FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2915667 · Received January 15, 2013

Report

Report Number
1644487-2013-00151
Event Type
Malfunction
Date Received
January 15, 2013
Date of Event
December 18, 2012
Report Date
December 18, 2012
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Additional Manufacturer Narrative · 1

DEVICE FAILURE IS SUSPECTED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

ANALYSIS OF THE VNS COMPUTER AND FLASHCARD WAS COMPLETED. NO SOFTWARE ANOMALIES WERE IDENTIFIED DURING THE ANALYSIS. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE COMPUTER WAS UNABLE TO ESTABLISH COMMUNICATION WITH A KNOWN GOOD WAND AND GENERATOR. THE CAUSE FOR THE ANOMALY IS ASSOCIATED WITH A BROKEN WIRE CONNECTION IN THE SERIAL CABLE. ONCE THE WIRE WAS SOLDERED ONTO THE SERIAL CABLE PCB, NO FURTHER ANOMALIES WERE IDENTIFIED. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS

Description of Event or Problem · 1

THE VNS COMPUTER AND FLASHCARD HAVE BEEN RETURNED AND ARE PENDING ANALYSIS.

Description of Event or Problem · 1

REPORTER INDICATED A PATIENT'S VNS GENERATOR WAS NOT ABLE TO BE INTERROGATED WITH A VNS PROGRAMMING SYSTEM. A NEW VNS COMPUTER WAS ATTACHED TO THE EXISTING PROGRAMMING WAND AND THE PATIENT WAS ABLE TO BE SUCCESSFULLY INTERROGATED AT A LATER DATE. IT IS SUSPECTED THE VNS COMPUTER MAY BE FAULTY. ATTEMPTS FOR PRODUCT RETURN ARE IN PROGRESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
21685 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER MUZ CYBERONICS, INC. MODEL 250 1075840

Patients

Seq Age Sex Outcome Treatment
1