FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 2915356 · Received December 28, 2012

Report

Report Number
2183996-2012-02070
Event Type
Malfunction
Date Received
December 28, 2012
Date of Event
December 21, 2012
Report Date
March 11, 2013
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. THE DELIVERY ACCURACY OF THE INSULIN PUMP WAS TESTED ON THE DIAGNOSTIC TEST SYSTEM AND MEETS THE SPECIFICATIONS. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. E4 OCCLUSION ERRORS WERE FOUND IN THE HISTORY, AND THE OCCLUSION LIMITS WERE TESTED SUCCESSFULLY. W1 (CARTRIDGE LOW) AND E1 (CARTRIDGE EMPTY) ERRORS WERE FOUND IN HISTORY. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. THEREFORE, NO CORRECTIVE OR PREVENTIVE ACTIONS WILL BE INITIATED.

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2012, IT WAS REPORTED THAT ON (B)(6) 2012 THE PATIENT¿S INFUSION DEVICE DID NOT DISPLAY W1 (CARTRIDGE LOW) OR E1 (CARTRIDGE EMPTY). THE PATIENT NOTICED HER INSULIN CARTRIDGE WAS EMPTY WHEN THE DEVICE DISPLAYED E4 (OCCLUSION ERROR). NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK SPIRIT COMBO LZG ROCHE INSULIN DELIVERY SYSTEMS INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 49 YR INSULIN| RELATED ACCESSORIES| INSULIN INFUSION PUMP