ACCU-CHEK SPIRIT
Report
- Report Number
- 2183996-2012-02077
- Event Type
- Malfunction
- Date Received
- December 28, 2012
- Date of Event
- November 30, 2012
- Report Date
- December 13, 2012
- Manufacturer
- ROCHE INSULIN DELIVERY SYSTEMS INC.
- Product Code
- LZG
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.
THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. THE DELIVERY ACCURACY AND THE OCCLUSION LIMITS WERE TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSIS TEST AND MEET THE SPECIFICATION. ALL ALARM FUNCTIONS WERE TESTED SUCCESSFUL AND NO MALFUNCTION COULD BE OBSERVED DURING THE IU INVESTIGATION. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.
PATIENT¿S MOTHER REPORTED PATIENT HAS BEEN EXPERIENCING VERY ELEVATED BLOOD GLUCOSE LEVEL FOR THE LAST 2 WEEKS. MOTHER STATED SHE CALLED THE DOCTOR TO SEE IF THE CONCERN WAS WITH THE PATIENT¿S BASAL RATE BUT EVERYTHING SEEMED ALRIGHT. MOTHER REPORTED THEY ALSO TRIED CHANGING THE INFUSION SET SEVERAL TIMES AND THE CONCERN PERSISTED. MOTHER STATED A COLLEAGUE SUGGEST THEY USE THE BACK-UP INFUSION DEVICE AND NOW THE PATIENT¿S BLOOD GLUCOSE LEVEL HAS RETURNED TO NORMAL. PATIENT¿S BLOOD GLUCOSE LEVEL WAS NOT PROVIDED. PATIENT NORMAL BLOOD GLUCOSE LEVEL WAS NOT PROVIDED. MOTHER REPORTED THE INFUSION DEVICE DID NOT DISPLAY ANY ALARM OR ERROR MESSAGE. MOTHER STATED THE CONCERN WAS SOLVED BY CHANGING TO THE BACKUP INFUSION DEVICE. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCU-CHEK SPIRIT | LZG | ROCHE INSULIN DELIVERY SYSTEMS INC. | 00700006862 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | INSULIN| INSULIN INFUSION PUMP| RELATED ACCESSORIES |