FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 2915331 · Received December 28, 2012

Report

Report Number
2183996-2012-02077
Event Type
Malfunction
Date Received
December 28, 2012
Date of Event
November 30, 2012
Report Date
December 13, 2012
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. THE DELIVERY ACCURACY AND THE OCCLUSION LIMITS WERE TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSIS TEST AND MEET THE SPECIFICATION. ALL ALARM FUNCTIONS WERE TESTED SUCCESSFUL AND NO MALFUNCTION COULD BE OBSERVED DURING THE IU INVESTIGATION. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

PATIENT¿S MOTHER REPORTED PATIENT HAS BEEN EXPERIENCING VERY ELEVATED BLOOD GLUCOSE LEVEL FOR THE LAST 2 WEEKS. MOTHER STATED SHE CALLED THE DOCTOR TO SEE IF THE CONCERN WAS WITH THE PATIENT¿S BASAL RATE BUT EVERYTHING SEEMED ALRIGHT. MOTHER REPORTED THEY ALSO TRIED CHANGING THE INFUSION SET SEVERAL TIMES AND THE CONCERN PERSISTED. MOTHER STATED A COLLEAGUE SUGGEST THEY USE THE BACK-UP INFUSION DEVICE AND NOW THE PATIENT¿S BLOOD GLUCOSE LEVEL HAS RETURNED TO NORMAL. PATIENT¿S BLOOD GLUCOSE LEVEL WAS NOT PROVIDED. PATIENT NORMAL BLOOD GLUCOSE LEVEL WAS NOT PROVIDED. MOTHER REPORTED THE INFUSION DEVICE DID NOT DISPLAY ANY ALARM OR ERROR MESSAGE. MOTHER STATED THE CONCERN WAS SOLVED BY CHANGING TO THE BACKUP INFUSION DEVICE. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK SPIRIT LZG ROCHE INSULIN DELIVERY SYSTEMS INC. 00700006862 NA

Patients

Seq Age Sex Outcome Treatment
1 INSULIN| INSULIN INFUSION PUMP| RELATED ACCESSORIES