CUSTOM PAK
Report
- Report Number
- 3002037047-2012-00175
- Event Type
- Malfunction
- Date Received
- December 20, 2012
- Date of Event
- November 1, 2012
- Report Date
- November 20, 2012
- Manufacturer
- ALCON - BELGIUM/S.A. ALCON-COUVREUR N.V.
- Product Code
- KYG
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- UNKNOWN
Narratives
NO SAMPLES WERE RETURNED FOR EVALUATION; THEREFORE, THE CONDITION OF THE PRODUCT COULD NOT BE VERIFIED. THE DEVICE HISTORY RECORD (DHR) FOR THE LOT WAS REVIEWED. FUNCTIONAL SHARPNESS TEST VALUES FOR THE LOT MET SPECIFICATION. NO ABNORMALITIES THAT COULD HAVE CONTRIBUTED TO A BLUNT KNIFE WERE FOUND DURING THE DHR REVIEW AND THE PRODUCT WAS RELEASED ACCORDING TO THE MFR'S ACCEPTANCE CRITERIA. BECAUSE A SAMPLE WAS NOT RETURNED AND NO EVIDENCE OF NONCONFORMITY COULD BE FOUND IN THE LOT RECORD REVIEW, THE ROOT CAUSE FOR THE BLUNT KNIFE EXPERIENCED BY THE CUSTOMER CANNOT BE DETERMINED. THE MOST LIKELY CAUSE OF BLUNTNESS IS DAMAGE TO BLADE. HOWEVER, BASED ON THE INFORMATION ABOVE IT IS UNLIKELY THAT THE DAMAGE OCCURRED DURING THE MANUFACTURING PROCESS. SOME POTENTIAL CAUSES ARE REUSE, IMPROPER HANDLING, OR CONTACT WITH ANOTHER INSTRUMENT ON THE INSTRUMENT TRAY DURING PROCEDURE SET-UP. BECAUSE THE EXACT ROOT CAUSE FOR THIS COMPLAINT IS UNKNOWN, SPECIFIC ACTION WITH REGARDS TO THIS COMPLAINT CANNOT BE TAKEN. ALL KNIVES ARE 100% INSPECTED BY TRAINED OPERATORS USING A MINIMUM OF 10X MAGNIFICATION DURING MANUFACTURING. ANY DEFECTS, SUCH AS DAMAGED TIPS AND CUTTING EDGES, ARE REMOVED FROM THE LOT AND SCRAPPED. SHARPNESS TESTING IS PERFORMED AND MONITORED DURING THE FINISHING PROCESS TO ENSURE THE SHARPNESS OF THE PRODUCT. (B)(4).
A CUSTOMER REPORTED A BLUNT KNIFE FROM AN INSTRUMENT PACK, NOTED PRIOR TO THE PROCEDURE. THERE WAS NO PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CUSTOM PAK | CONVENIENCE KIT | KYG | ALCON - BELGIUM/S.A. ALCON-COUVREUR N.V. | CUSTOM PAK | 327841 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | A-OK 22.G FULL HANDLE 1.65 MM |