FDA Adverse Event Malfunction Summary report: N

SERIES 20000 LEGACY

MDR report key: 2915066 · Received December 20, 2012

Report

Report Number
2028159-2012-02005
Event Type
Malfunction
Date Received
December 20, 2012
Date of Event
November 26, 2012
Report Date
November 26, 2012
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K911808
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE COMPANY REP TO ASSIST WITH TROUBLESHOOTING. THE COMPANY REP DETERMINED THE CASSETTE WAS CAUSING THE ISSUE. A NEW CASSETTE WAS TESTED AND NO FURTHER PROBLEMS WERE NOTED. THE CUSTOMER DID NOT REQUEST SERVICE. THERE WAS NO SAMPLE RETURNED FOR EVALUATION AND NO ADDITIONAL INFORMATION PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST (B)(4) DID INDICATE TWO SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE COULD NOT BE DETERMINED CONCLUSIVELY. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THE SYSTEM DID NOT TURN ON PRIOR TO SURGERY. THE PT HAD RECEIVED PERIBULBAR ANESTHESIA IN PREPARATION FOR THE PROCEDURE WHEN IT WAS DECIDED TO CANCEL THE CASE. THERE WAS NO HARM TO THE PT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERIES 20000 LEGACY PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER STTL NA

Patients

Seq Age Sex Outcome Treatment
1 UNK