FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 2914196 · Received December 7, 2012

Report

Report Number
1218950-2012-04040
Event Type
Malfunction
Date Received
December 7, 2012
Report Date
November 15, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE CHARGE BUTTON FAILED INTERMITTENTLY IN OPERATIONAL CHECK. THERE WAS NO PT INVOLVEMENT. THE DEVICE WAS EVALUATED AT PHILIPS. THE SYMPTOM WAS VERIFIED. THE ISSUE WAS LOCALIZED TO THE PROCESSOR PCA. THE PROCESSOR PCA WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE PASSED ALL TESTING AND WAS SHIPPED BACK TO THE CUSTOMER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE CHARGE BUTTON FAILED INTERMITTENTLY IN OPERATIONAL CHECK. THERE WAS NO PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS MEDICAL SYSTEMS M3535A

Patients

Seq Age Sex Outcome Treatment
1