FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-70C WIRELESS

MDR report key: 2913815 · Received September 25, 2012

Report

Report Number
1000181430-2012-00042
Event Type
Malfunction
Date Received
September 25, 2012
Report Date
July 25, 2012
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K102012
Removal / Correction Number
Z-2265-2012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). EVALUATION OF THE RETURNED UNIT CONFIRMED THAT THE PANEL HAD LOOSE SCREWS INSIDE. THERE WAS A BURNT (SHORTED) AREA ON THE DC/DC PC BOARD. THE DC/DC PC BOARD WAS REPLACED. THE UNIT WAS SERVICED FOR BOTH LOOSE SCREWS INSIDE THE UNIT AND THE PANEL COVER SCREWS. THE SERVICE REPRESENTATIVE PERFORMED CALIBRATION AND SELF-TESTS, AND THE UNIT MET SPECIFICATIONS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT WOULD NOT POWER UP AND THEY CAN HEAR RATTLING INSIDE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-70C WIRELESS MQB CANON, INC. CXDI-70C WIRELESS NA

Patients

Seq Age Sex Outcome Treatment
1