FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2913762 · Received January 14, 2013

Report

Report Number
2122870-2013-00021
Event Type
Malfunction
Date Received
January 14, 2013
Date of Event
December 13, 2012
Report Date
December 16, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) PERFORMED PREVENTIVE MAINTENANCE (PM-C) AND REPLACED THE SUBSTRATE PUMP AND SUBSTRATE PROBE. THE FSE NOTED VERIFICATION AND CARRYOVER TESTS PASSED WITH PUBLISHED SPECIFICATIONS. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED FAILED CARRYOVER PROCEDURE INVOLVING THE ACCESS 2 IMMUNOASSAY SYSTEM. THE CUSTOMER INDICATED BUFFER BASELINE PASSED BUT THE FIRST REPETITION FOLLOWING STRAIGHT SYSTEM CHECK FAILED WITH HIGH RELATIVE LIGHT UNITS (RLU'S). NO ERRONEOUS PATIENT RESULTS WERE GENERATED. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. THE CUSTOMER INDICATED QUALITY CONTROL (QC) WAS WITHIN SPECIFICATION. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSTRUMENT UNTIL THE ISSUE IS RESOLVED. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
20506 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1