FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 2913521 · Received December 21, 2012

Report

Report Number
1720753-2012-10732
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 30, 2012
Report Date
December 21, 2012
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ON SITE INVESTIGATION. THE HARD DRIVE WAS INSTALLED DURING THE SERVICE CALL. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM FAILED TO PROPERLY SAVE PATIENT IMAGE DATA. ATTEMPTS WERE MADE TO RETRIEVE IMAGES AND THE SYSTEM DISPLAYED AN ERROR INDICATING THAT THE IMAGE DATA WAS CORRUPT. THERE IS NO REPORT OF INJURY OR DEATH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1