FDA Adverse Event Malfunction Summary report: N

CARTO® 3 SYSTEM

MDR report key: 2912290 · Received January 11, 2013

Report

Report Number
3008203003-2013-00009
Event Type
Malfunction
Date Received
January 11, 2013
Date of Event
December 13, 2013
Report Date
December 13, 2012
Manufacturer
BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL)
Product Code
DQK
PMA / PMN Number
K090017
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION IS STILL IN PROCESS. A SUPPLEMENTAL REPORT WILL BE SUBMITTED TO THE FDA ONCE THAT THE ANALYSIS REPAIR INVESTIGATION IS COMPLETED. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). IT WAS REPORTED THAT DURING A VENTRICULAR TACHYCARDIA ABLATION PROCEDURE, THE CUSTOMER WAS NOT ABLE TO PACE FROM THE ABLATION CATHETER. A NEW SYSTEM WAS INSTALLED IN THE ACCOUNT AND THE ECG CARDS WERE NOT TRANSFERRED TO THE NEW SYSTEM. THE OLD CABLE SETUP WAS INSTALLED AND IT FAILED TO BYPASS THE CARTO 3 SYSTEM. ULTIMATELY THE PHYSICIAN COULD NOT PERFORM PACING. A TECHNICAL SERVICE REPRESENTATIVE ARRIVED AT THE HOSPITAL AND IT WAS FOUND THAT THE SYSTEM HAD THE OLD REVISION OF ECG CARDS; THEREFORE IT DID NOT SUPPORT THE PASS THROUGH PACING. NEW REVISION OF ECG CARDS WAS INSTALLED INTO THE SYSTEM AND THE PROBLEM WAS SOLVED. THE DHR ASSOCIATED WITH CARTO 3 (B)(4) WAS REVIEWED AND THERE WERE NOT ANY DISCREPANCIES NOTED. THE SYSTEM MET ALL SPECIFICATIONS UPON ITS RELEASE.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING A VENTRICULAR TACHYCARDIA ABLATION PROCEDURE, THE CUSTOMER WAS NOT ABLE TO PACE FROM THE ABLATION CATHETER. AFTER FOLLOW UP WITH THE CUSTOMER TO OBTAIN DETAILED INFORMATION OF THE EVENT ON (B)(6) 2012, ADDITIONAL INFORMATION WAS RECEIVED AND IT WAS STATED THAT THIS WAS A HW PACING ISSUE. A NEW SYSTEM WAS INSTALLED IN THE ACCOUNT AND THE ECG CARDS WERE NOT TRANSFERRED TO THE NEW SYSTEM. THE OLD CABLE SETUP WAS INSTALLED AND IT FAILED TO BYPASS THE CARTO 3 SYSTEM. ULTIMATELY THE PHYSICIAN COULD NOT PERFORM PACING. ALTHOUGH THE PHYSICIAN DID NOT CONSIDER THAT THERE WAS ANY POTENTIAL RISK TO THE PATIENT BECAUSE HE HAD A RV CATHETER CONNECTED TO THE GE RECORDING SYSTEM FOR EMERGENCY PACING; HOWEVER, IT WAS CONFIRMED BY THE CUSTOMER THAT THE PHYSICIAN WAS NOT ABLE TO USE THE DIRECT PACING PORT IN THE PIU. BASED ON ADDITIONAL INFORMATION RECEIVED, THE EVENT WAS CONSIDERED REPORTABLE DATING ALERT DATE AS (B)(6) 2012.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
17051 CARTO® 3 SYSTEM COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL) M-4800-01

Patients

Seq Age Sex Outcome Treatment
1