FDA Adverse Event Malfunction Summary report: N

CXDI CONTROL SOFTWARE NE VER. 1.40.3.0

MDR report key: 2911141 · Received December 6, 2012

Report

Report Number
1000181430-2012-00068
Event Type
Malfunction
Date Received
December 6, 2012
Date of Event
November 12, 2012
Report Date
November 12, 2012
Manufacturer
CANON, INC.-MEDICAL EQUIPMENT GROUP
Product Code
MQB
PMA / PMN Number
K062221
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION IS STILL IN-PROGRESS. IF ADDITIONAL INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED PER 21 CFR 803.56. (B)(4).

Description of Event or Problem · 1

DURING A STITCHING EXAM, THE TECHNOLOGIST TOOK THE FIRST EXPOSURE, THEN THE NE COMPUTER HAD AN ERROR AND SHUT DOWN. WHEN THE COMPUTER WAS RESTARTED, THE EXAM WAS STILL THERE BUT THE IMAGE WAS MISSING. THEY RE-EXPOSED THE PATIENT AND THE NEXT THREE IMAGES IN THE EXAM WERE CAPTURED WITHOUT PROBLEMS. THE STITCHING EXAM WAS COMPLETED. THE FIRST TWO IMAGES ARE EMPTY, BUT THE LAST THREE IMAGES WERE CAPTURED CORRECTLY. ONE PATIENT HAD TO HAVE ONE EXTRA X-RAY EXPOSURE, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CXDI CONTROL SOFTWARE NE VER. 1.40.3.0 MQB CANON, INC.-MEDICAL EQUIPMENT GROUP NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK