FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 2905807 · Received January 9, 2013

Report

Report Number
3008382007-2013-00553
Event Type
Malfunction
Date Received
January 9, 2013
Report Date
December 21, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE PRIMARY COMPLAINT WAS NOT CONFIRMED, HOWEVER, A SECONDARY ISSUE WAS NOTED WHERE THE BATTERY WAS FOUND TO BE LOW/DEAD. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2012, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING THAT AFTER TAKING THE BATTERY OUT REINSERTING IT BACK IN, THE METER TURNED ON WITH A BLACK SCREEN. IT THEN DISPLAYED BLACK LINES ACROSS THE SCREEN AND BEEPED LIKE A "VIDEO GAME." THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
11361 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3261454

Patients

Seq Age Sex Outcome Treatment
1 31 YR