FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2905799 · Received January 9, 2013

Report

Report Number
3008382007-2013-00555
Event Type
Injury
Date Received
January 9, 2013
Date of Event
December 1, 2012
Report Date
January 3, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HER ONETOUCH ULTRAMINI METER WAS DISPLAYING INACCURATELY HIGH RESULTS COMPARED TO AN EMERGENCY MEDICAL SERVICES (EMS) METER. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT REPORTED THE ALLEGED ISSUE FIRST OCCURRED ON (B)(6) 2012 AT 5PM. THE PATIENT REPORTED, HE OBTAINED A READING OF "214MG/DL" ON THE LFS METER. THE PATIENT REPORTED ON (B)(6) 2012 HE SELF ADMINISTERED 2 UNITS OF HUMALOG INSULIN IN RESPONSE TO THE READING. THE PATIENT REPORTED AT AN UNKNOWN TIME LATER, HE WAS "UNCONSCIOUS." THE PATIENT REPORTED ON (B)(6) 2012 EMS WAS CALLED AND AN UNKNOWN READING WAS OBTAINED ON AN EMS METER, AND THE PATIENT WAS TREATED WITH IV GLUCOSE. IT IS UNKNOWN IF THE PATIENT WAS TAKEN TO THE EMERGENCY ROOM. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THAT THE SUBJECT METER WAS IN THE CORRECT UNIT OF MEASUREMENT AT THE TIME OF TESTING. THE PATIENT WAS USING AN APPROVED SAMPLE SITE TO OBTAIN THE SAMPLES. THE PATIENT'S TESTING PROCESS WAS CORRECT. THE PATIENT'S TEST STRIPS AND TEST STRIP VIAL WERE FOUND TO BE IN GOOD CONDITION AND NOT COUNTERFEIT. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE, THE PATIENT CLAIMS DUE TO THE ALLEGED ISSUE, HE SELF ADMINISTERED INSULIN, DELAYING TREATMENT, DEVELOPED SYMPTOMS SUGGESTIVE OF SEVERE HYPOGLYCEMIA AND REQUIRED TREATMENT FROM A HEALTHCARE PROFESSIONAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
12081 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3367613

Patients

Seq Age Sex Outcome Treatment
1 42 YR Life Threatening| R