FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2904933 · Received January 9, 2013

Report

Report Number
2531779-2013-00451
Event Type
Malfunction
Date Received
January 9, 2013
Report Date
December 17, 2012
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4)-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2013 WITH THE FOLLOWING FINDINGS: A REVIEW OF THE PUMP HISTORY AND THE BLACK BOX SHOWS A +70% TEMPORARY BASAL PROGRAM WAS SET AT 3:30PM ON (B)(4) 2012 RESULTING IN A 4.462UNIT/HOUR BASAL RATE. AT 5:30PM, THE BASAL RATE CHANGED TO A 3.20UNIT BASAL RATE, AND THIS IN COMBINATION WITH THE EXISTING TEMP BASAL RATE TRIGGERED THE "EXCEEDS MAX BASAL" ALERT THAT WAS OBSERVED IN THE BLACK BOX FOR (B)(4) 2012. THE PUMP WAS EXERCISED FOR 24 HOURS WITH NO DELIVERY ISSUES AND NO CHANGES IN THE BASAL PROGRAM. A NORMAL 10 UNIT BOLUS AND A 10 UNIT AUDIO BOLUS WERE SUCCESSFULLY PERFORMED AND BOTH WERE ACCURATELY RECORDED IN THE PUMP HISTORY. THE KEYPAD BUTTONS WERE TESTED AND NO HYPERSENSITIVITY WAS OBSERVED. THE COMPLAINT COULD NOT BE DUPLICATED DURING INVESTIGATION.

Additional Manufacturer Narrative · 1

ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. THE PUMP HAS BEEN RETURNED TO ANIMAS; HOWEVER, THE INVESTIGATION HAS NOT BEEN COMPLETED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME. ONCE THE EVALUATION HAS BEEN COMPLETED A SUPPLEMENTAL REPORT WILL BE FILLED.

Description of Event or Problem · 1

ON (B)(4) 2012, THE PATIENT CONTACTED ANIMAS TO REPORT THAT HE RECEIVED AN UNEXPLAINED MAX BASAL ALARM A COUPLE OF TIMES EARLIER THAT MORNING. THERE WAS NO REPORTED PATIENT IMPACT ASSOCIATED WITH THIS COMPLAINT. AT THE TIME OF THE CALL, THE PATIENT INFORMED CUSTOMER SUPPORT THAT THE PUMP WAS SET TO ALARM WHEN HE EXCEEDED 5 U/HOUR OF BASAL DELIVERY. REVIEW OF PUMP SETTINGS REVEALED THAT THE PUMP WAS AHEAD BY 1 HOUR. THE PATIENT CONFIRMED HE DID NOT CHANGE TIME ON THE PUMP FOR DAYLIGHT SAVINGS. THE PATIENT CHANGED THE PUMP'S TIME AT THE TIME OF THE CALL. REVIEW OF BASAL RATE REVEALED BASAL RECORDS AT 8:51AM 3.275U, AT 5:30AM 0.0U, AT 3:30AM 4.46U AND AT 1:18AM 0.85U. CUSTOMER SUPPORT NOTED THAT THE PATIENT CLAIMED THERE WAS NO EXPLANATION FOR THE BASAL RATE OF 4.46U OR THE 0.0U IN THE MIDDLE OF THE NIGHTS. THE PATIENT DENIED MAKING ANY CHANGES TO HIS SETTINGS OR CHANGING OUT HIS SITE AT THE RECORDED TIMES. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE WITH INCORRECT BASAL RECORDS IN BASAL HISTORY REMAINED UNRESOLVED AT THE TIME OF TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
11202 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 69 YR