FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC MOIST HEAT PACK

MDR report key: 2904568 · Received December 5, 2012

Report

Report Number
1811605-2012-00158
Event Type
Malfunction
Date Received
December 5, 2012
Date of Event
October 1, 2012
Report Date
December 4, 2012
Manufacturer
BATTLE CREEK EQUIPMENT COMPANY
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ANALYSIS OF THE SWITCH COMPONENTS REVEALED THAT SENSITIVITY TO EXTERNAL STRESS HAD CAUSED THE FAILURE OF A RESISTOR. THE FAILURE RESULTED IN A SMALL SPARK THAT WAS CONTAINED BY OUR DOUBLE-INSULATED DESIGN. ALTHOUGH THIS IS NOT A STATISTICALLY SIGNIFICANT COMPLAINT AND MAY BE DUE TO MISUSE OR FAILURE TO FOLLOW INSTRUCTIONS OF THE PART OF THE CONSUMER, WE HAVE INITIATED THE FOLLOWING CORRECTIVE ACTIONS: WE HAVE REINFORCED THE TERMINALS LEADING INTO THE SWITCH TO REDUCE THE POSSIBILITY OF CURRENT FLUCTUATIONS AND/OR OPEN CONTINUITY. WE HAVE REPOSITIONED COMPONENTS TO REDUCE THE POSSIBILITY OF ACCIDENTAL CONTACT BETWEEN LIVE COMPONENTS.

Description of Event or Problem · 1

THE USER REPORTED THAT THE UNIT CAUSED A SPARK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 THERMOPHORE AUTOMATIC MOIST HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT COMPANY 095

Patients

Seq Age Sex Outcome Treatment
1