FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 2902081 · Received November 29, 2012

Report

Report Number
3023750-2012-00095
Event Type
Malfunction
Date Received
November 29, 2012
Date of Event
November 4, 2012
Report Date
November 4, 2012
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K052160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONFIRMED THAT THE DISPLAY FAILED. THE VIEWSONIC DISPLAY IS AN OFF-THE-SHELF COMPUTER PERIPHERAL MADE BY ANOTHER MFR AND SOLD BY WELCH ALLYN. WELCH ALLYN DOES NOT POSSESS TROUBLESHOOTING CAPABILITY BEYOND IDENTIFYING THESE SUBCOMPONENTS AS THE SOURCE OF THE FAILURE. METHOD: (CUSTOMER CONFIRMED DISPLAY FAILURE).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY LOST THEIR DISPLAY SCREEN. THE CUSTOMER REPLACED IT WITH A SPARE DISPLAY PANEL AND THEY WERE ABLE TO INSTALL THAT. THE CUSTOMER HAS NOT REQUESTED A NEW DISPLAY AT THIS TIME AS THEY HAD A SPARE UNIT ON HAND. THERE WAS NO REPORT OF ANY PT HARM AS A RESULT OF THE REPORTED EVENTS. THE CUSTOMER DID NOT PROVIDE ANY PT INFO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. DISPLAY, 19", ANA

Patients

Seq Age Sex Outcome Treatment
1