FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 2900086 · Received January 7, 2013

Report

Report Number
1056600-2013-00002
Event Type
Malfunction
Date Received
January 7, 2013
Date of Event
December 31, 2012
Report Date
January 7, 2013
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CTS CONFIRMED THAT THE MTS DILUENTS AND THE LISTED GEL CARDS ALL HAVE NORMAL APPEARANCE AND HAVE BEEN STORED ACCORDINGLY. ALL FOILS TO THE GEL CARDS CONFIRMED TO BE SEALED. CTS GUIDED THE CUSTOMER INTO THE LOG FILES AND CONFIRMED THE GRIPPER TO BE HOLDING THE GEL CARDS INCORRECTLY BY REVIEWING RANDOM .TIF IMAGES. ON (B)(4) 2013 AN OCD FIELD SERVICE ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND FOUND THE CARDS TO BE SLIGHTLY CROOKED AND THE RIGHT REAR GRIPPER PIN TO BE SLIGHTLY BINDING. THE FE REPLACED ALL FOUR GRIPPER PINS AND THE GRIPPER PIN SPRINGS. THE FE PERFORMED ALL GRIPPER ADJUSTMENTS. THE FE VERIFIED PROPER OPERATION BY PERFORMING THE DIAGNOSTICS CARD READ PROCEDURE 3 TIMES WITHOUT ERROR. ALL IMAGES WERE AS EXPECTED. QC PERFORMED AND ACCEPTED BY THE CUSTOMER. REPAIRS HAVE RETURNED THE INSTRUMENT TO EXPECTED OPERATION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTS 2 SEPARATE EVENTS OF FALSE POSITIVE REACTIONS TO THE ANTI-A MICRO WELL IN THE MTS ABD/ABD GEL CARD ISSUED BY THE PROVUE (1 EVENT WITH A DONOR SAMPLE AND 1 EVENT WITH A QC SAMPLE). THE EVENT INVOLVING THE DONOR SAMPLE IS REPORTABLE. NO INCORRECT RESULTS WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
8368 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS

Patients

Seq Age Sex Outcome Treatment
1