FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55G

MDR report key: 2897196 · Received December 31, 2012

Report

Report Number
1000181430-2012-00224
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
May 9, 2012
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K091435
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANNON HEALTHCARE SOLUTIONS USA. (B)(4). THE SERVICE ENGINEER WAS NOT ABLE TO DUPLICATE THE REPORTED PROBLEM. HE RE-WROTE THE FIRMWARE AND PLD CODE. HE PERFORMED THE CALIBRATION AND SELF TESTS, AND ALL FUNCTIONS MET SPECS. MANUFACTURER CROSS-REFERENCE #: (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT AN ERROR CODE DISPLAYED ON THE SYSTEM. THE ERROR CODE WAS SUCH THAT THE IMAGE WOULD HAVE BEEN RETAKEN. THE RETAKE OF THE IMAGE WOULD HAVE RESULTED IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55G MQB CANON, INC. CXDI-55G NA

Patients

Seq Age Sex Outcome Treatment
1 UNK