DIGITAL RADIOGRAPHY CXDI-70C WIRELESS
Report
- Report Number
- 1000181430-2012-00220
- Event Type
- Malfunction
- Date Received
- December 31, 2012
- Report Date
- April 26, 2012
- Manufacturer
- CANON, INC
- Product Code
- MQB
- PMA / PMN Number
- K102012
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANNON HEALTHCARE SOLUTIONS USA. (B)(4). THE SERVICE ENGINEER UPLOADED THE SYSTEM LOGS. HE SUGGESTED THAT THE CUSTOMER UPGRADE THE SOFTWARE TO VERSION 1.40.0 TO RESOLVE THE ISSUE WITH THE EXPOSURE LENGTH. THE UNIT NEEDED A GENERATOR SOFTWARE UPGRADE AS WELL IN ORDER TO SUPPORT VERSION 1.40 AND THE STITCHING FUNCTION. MFR CROSS-REFERENCE #: (B)(4).
THE CUSTOMER REPORTED THAT FIVE ERROR MESSAGES DISPLAYED ON THE SYSTEM. THE ERROR MESSAGES WERE RELATED TO THE IMAGE LENGTH TIME (1 TO 3 SECOND EXPOSURE). THE IMAGES WOULD HAVE BEEN LOST BEFORE THEY WERE TRANSFERRED TO PACS. IT IS POSSIBLE THAT THE IMAGES WERE RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | DIGITAL RADIOGRAPHY CXDI-70C WIRELESS | MQB | CANON, INC | CXDI-70C WIRELESS | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |