FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55G

MDR report key: 2897181 · Received December 31, 2012

Report

Report Number
1000181430-2012-00216
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
April 20, 2012
Manufacturer
CANON, INC
Product Code
MQB
PMA / PMN Number
K091435
Removal / Correction Number
Z-2265-2012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANNON HEALTHCARE SOLUTIONS USA. (B)(4). EVAL OF THE RETURNED UNIT FOUND THAT ALL FOUR SHOCK SENSORS WERE TRIPPED. THE OUTSIDE EDGES OF THE PANEL HAD SCRATCHES, GOUGES, AND CUTS. THE SUPPORT CONE WAS DEFORMED DUE TO REPEATED SHOCKS, CAUSING THE METAL TO BE BENT. TWO INTERNAL SCREWS HAD BECOME LOOSE AND WERE FOUND INSIDE THE SENSOR. AN INDENTATION FROM A LOOSE SCREW WAS FOUND ON THE BACK SIDE OF THE SENSOR GLASS. THE SENSOR TAB ON THE TCP-D WAS DAMAGED. THE ANALYSIS RESULTS STATED THAT THE IMAGE ARTIFACT WA DUE TO THE TCP-D DAMAGES, POSSIBLE CAUSE BY THE LOOSE SCREWS. MFR CROSS-REFERENCE #: (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE WERE VISIBLE ARTIFACTS ON THE IMAGE AT THE VERY END OF THE PANEL WHEN FULLY EXPOSED. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE. THE RETURNED PANEL WAS ALSO REPAIRED FOR A LOOSE SCREW ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55G MQB CANON, INC CXDI-55G NA

Patients

Seq Age Sex Outcome Treatment
1 UNK