FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55G

MDR report key: 2897166 · Received December 31, 2012

Report

Report Number
1000181430-2012-00211
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
March 23, 2012
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K091435
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANON HEALTHCARE SOLUTIONS USA. (B)(4). THE PANEL WAS RETURNED AND TESTING FOUND AN INTERMITTENT PLD ERROR. THE SERVICE ENGINEER REPLACED THE DI PC BOARD, SIDE COVERS AND BOTTOM COVERS. THE AC ADAPTER WAS ALSO CHANGED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE IMAGES WERE LIGHT AND WASHED OUT. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55G MQB CANON, INC. CXDI-55G NA

Patients

Seq Age Sex Outcome Treatment
1 UNK