FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55C

MDR report key: 2897144 · Received December 31, 2012

Report

Report Number
1000181430-2012-00213
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
April 4, 2012
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K091436
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANON HEALTHCARE SOLUTIONS USA. GENDER INFO WAS NOT PROVIDED. (B)(4). THE SENSOR PANEL WAS RETURNED FOR EVALUATION. THE SERVICE ENGINEER REPLACED THE DI PC BOARD. HE ALSO REPLACED THE COVER UNIT, SIDE COVERS, AND BOTTOM COVERS. THE PANEL WAS SERVICED FOR EXTERIOR PANEL SCREW TORQUE. HE PERFORMED THE CALIBRATION AND SELF TESTS, AND ALL FUNCTIONS MET SPECIFICATIONS. MFR CROSS-REFERENCE #: (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE WERE LINE ARTIFACTS ON THE IMAGE. TWO ERROR CODES ALSO DISPLAYED ON THE SYSTEM. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55C MQB CANON, INC. CXDI-55C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK