FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55G

MDR report key: 2897142 · Received December 31, 2012

Report

Report Number
1000181430-2012-00209
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
March 21, 2012
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K091435
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANON HEALTHCARE SOLUTIONS USA. (B)(4). THE SENSOR PANEL WAS RETURNED AND THE SERVICE ENGINEER INSTALLED THE PLD AND FIRMWARE FILE. HE ALSO REPLACED THE PANEL SIDE COVERS AND CHANGED OUT THE AC ADAPTER. HE PERFORMED A CALIBRATION AND SELF TESTS. ALL FUNCTIONS WERE CHECKED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT AN ERROR CODE DISPLAYED ON THE SYSTEM. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55G MQB CANON, INC. CXDI-55G NA

Patients

Seq Age Sex Outcome Treatment
1 UNK