FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55C

MDR report key: 2897136 · Received December 31, 2012

Report

Report Number
1000181430-2012-00149
Event Type
Malfunction
Date Received
December 31, 2012
Date of Event
May 14, 2011
Report Date
May 16, 2011
Manufacturer
CANON, INC
Product Code
MQB
PMA / PMN Number
K091436
Removal / Correction Number
Z-2265-2012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANNON HEALTHCARE SOLUTIONS USA. (B)(4). THE SERVICE REP REPLACED THE REF PC BOARD. HE ALSO PERFORMED REPAIRS DUE TO THE LOOSE SCREW ISSUE. THE SERVICE REP PERFORMED THE CALIBRATION AND SELF TESTS, AND ALL FUNCTIONS MET SPECS. MFR CROSS-REFERENCE #: (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED INTERMITTENT HIGH REX VALUES THAT OCCUR WITH L-SPINE IMAGES IN THE OPERATING ROOM. THE PROBLEM OCCURS AFTER DISCONNECTING AND RECONNECTING THE PANEL. THE TECH SHOOTS A KNOWN GOOD EXPOSURE FOR L-SPINE, AND THEN GETS AN EXTREMELY HIGH REX VALUE. THE PROBLEM EXISTS FOR THE NEXT EXPOSURES UNTIL THEY REMOVE THE UNIT FROM THE OPERATING ROOM. IT IS POSSIBLE THAT THE IMAGES WERE RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55C MQB CANON, INC CXDI-55C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK