FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-55C

MDR report key: 2897134 · Received December 31, 2012

Report

Report Number
1000181430-2012-00146
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
April 27, 2011
Manufacturer
CANON, INC
Product Code
MQB
PMA / PMN Number
K091436
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANON HEALTHCARE SOLUTIONS USA. (B)(4). THE SERVICE REP FOUND THAT THE CONNECTION TO THE DI BOARD WAS LOOSE. HE REPLACED THE SIDE COVERS AND CENTER FRICTION PAD. THE SYSTEM WAS RETESTED AND PASSED ALL TESTS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER WAS EXPERIENCING INTERMITTENT ERROR MESSAGES, INCLUDING AN "IMAGE READ ERROR" IMAGES. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-55C MQB CANON, INC CXDI-55C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK