FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-50G

MDR report key: 2897101 · Received December 31, 2012

Report

Report Number
1000181430-2012-00135
Event Type
Malfunction
Date Received
December 31, 2012
Report Date
March 4, 2011
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K031447
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY (B)(4). PHONE SUPPORT WAS PROVIDED. THE REPORTED ISSUE IS USUALLY DUE TO A CONNECTION PROBLEM, POSSIBLY THE SENSOR NETWORK HARDWARE. THE SENSOR CABLE IS ALSO A LIKELY CAUSE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT AN ERROR MESSAGE (IMAGE READ ERROR) DISPLAYED ON THE SYSTEM. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITAL RADIOGRAPHY CXDI-50G MQB CANON, INC. CXDI-50G NA

Patients

Seq Age Sex Outcome Treatment
1 UNK