FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 2896383 · Received December 5, 2012

Report

Report Number
2183996-2012-01922
Event Type
Malfunction
Date Received
December 5, 2012
Date of Event
November 5, 2012
Report Date
March 11, 2013
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFO CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFO IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. THE DISPLAY WINDOW IS SCRATCHED DUE TO A MECHANICAL IMPACT. THEREFORE, THE DISPLAY IS NO LONGER FULLY READABLE IN THE AREA WHERE THERAPY-RELEVANT INFORMATION IS VISIBLE. THE INSULIN PUMP SHOULDN'T BE EXPOSED TO HIGH MECHANICAL FORCES. AS THE PROBLEM REPORTED BY THE CUSTOMER IS RELATED TO A HANDLING ISSUE, NO CORRECTIVE OR PREVENTIVE ACTIONS WILL BE INITIATED.

Description of Event or Problem · 1

THE PT REPORTED THAT THE DISPLAY OF THE INFUSION DEVICE IS "GREASY" AND HARDLY READABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PT DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REPLACED AND REQUESTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK SPIRIT COMBO LZG ROCHE INSULIN DELIVERY SYSTEMS INC. 007000066863 NA

Patients

Seq Age Sex Outcome Treatment
1 31 YR INSULIN INFUSION PUMP| RELATED ACCESSORIES| INSULIN