FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2896177 · Received November 20, 2012

Report

Report Number
1218950-2012-03883
Event Type
Malfunction
Date Received
November 20, 2012
Report Date
October 30, 2012
Manufacturer
AGILENTTECHNOLOGIES, INC
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THE UNIT DOES NOT CHARGE THE BATTERY. NO PT INVOLVEMENT WAS REPORTED. A PHILIPS BENCH TECH EVALUATED THE DEVICE AND VERIFIED THE FAILURE. THE ISSUE WAS DIAGNOSED AS AN AC POWER SUPPLY FAILURE. THE AC POWER SUPPLY WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE REMAINS AT THE CUSTOMER SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE UNIT DOES NOT CHARGE THE BATTERY. NO PT INVOLVEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ AGILENTTECHNOLOGIES, INC M4735A

Patients

Seq Age Sex Outcome Treatment
1