FDA Adverse Event
Malfunction
Summary report: N
ENTROY
MDR report key: 2894359
·
Received December 27, 2012
Report
- Report Number
- 9611530-2012-00221
- Event Type
- Malfunction
- Date Received
- December 27, 2012
- Date of Event
- December 2, 2012
- Report Date
- December 2, 2012
- Manufacturer
- ARJO HOSPITAL EQUIPMENT AB
- Product Code
- FSA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SW
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
THIS REPORT IS BEING FILED UNDER EXEMPTION (B)(4) BY ARJOHUNTLEIGH, INC. ON BEHALF OF THE MANUFACTURER ARJO HOSPITAL EQUIPMENT (B)(4). ADDITIONAL INFORMATION WILL BE PROVIDED UPON CONCLUSION OF THE MANUFACTURER'S INVESTIGATION.
Description of Event or Problem · 1
AS STATED BY THE CUSTOMER (B)(6) 2012: THE FLOOR WHERE THE ENTROY IS INSTALLED HAS STARTED TO CRACK RESULTING IN THE WHOLE ENTROY "SWINGING". A PERSON WORKING FOR (B)(6), CALLED OUR SERVICE TECHNICIAN YESTERDAY AFTERNOON AND HE WENT THERE FOR INSPECTION. HE CHECKED THE FASTENINGS WITH 81 NM MOMENT AND THE ARM ON THE ENTROY WITH 42 NM MOMENT. AS IT WAS NOT THAT CAUSED THE "SWINGING" HE CONTINUED INVESTIGATING. HE THEN DISCOVERED THAT THE TILES UNDER THE ENTROY WERE CRACKED AND THE FLOOR WAS NOT STABLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ENTROY | HYGIENE AND POOL LIFTERS | FSA | ARJO HOSPITAL EQUIPMENT AB | GAB1000-01-EU |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |