FDA Adverse Event Malfunction Summary report: N

ENTROY

MDR report key: 2894359 · Received December 27, 2012

Report

Report Number
9611530-2012-00221
Event Type
Malfunction
Date Received
December 27, 2012
Date of Event
December 2, 2012
Report Date
December 2, 2012
Manufacturer
ARJO HOSPITAL EQUIPMENT AB
Product Code
FSA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS BEING FILED UNDER EXEMPTION (B)(4) BY ARJOHUNTLEIGH, INC. ON BEHALF OF THE MANUFACTURER ARJO HOSPITAL EQUIPMENT (B)(4). ADDITIONAL INFORMATION WILL BE PROVIDED UPON CONCLUSION OF THE MANUFACTURER'S INVESTIGATION.

Description of Event or Problem · 1

AS STATED BY THE CUSTOMER (B)(6) 2012: THE FLOOR WHERE THE ENTROY IS INSTALLED HAS STARTED TO CRACK RESULTING IN THE WHOLE ENTROY "SWINGING". A PERSON WORKING FOR (B)(6), CALLED OUR SERVICE TECHNICIAN YESTERDAY AFTERNOON AND HE WENT THERE FOR INSPECTION. HE CHECKED THE FASTENINGS WITH 81 NM MOMENT AND THE ARM ON THE ENTROY WITH 42 NM MOMENT. AS IT WAS NOT THAT CAUSED THE "SWINGING" HE CONTINUED INVESTIGATING. HE THEN DISCOVERED THAT THE TILES UNDER THE ENTROY WERE CRACKED AND THE FLOOR WAS NOT STABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ENTROY HYGIENE AND POOL LIFTERS FSA ARJO HOSPITAL EQUIPMENT AB GAB1000-01-EU

Patients

Seq Age Sex Outcome Treatment
1