FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2893754 · Received January 2, 2013

Report

Report Number
1644487-2013-00019
Event Type
Malfunction
Date Received
January 2, 2013
Date of Event
December 6, 2012
Report Date
December 6, 2012
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE RELATED TO THE BATTERY COVER IS SUSPECTED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

A COMPANY REPRESENTATIVE WAS INSPECTING A VNS TREATING PHYSICIAN'S HANDHELD COMPUTER AND IDENTIFIED THAT THE COMPUTER DID NOT HAVE A BATTERY. A LOOSE BATTERY THAT WAS FOUND IN THE STORAGE AREA WAS USED, BUT IT WOULD NOT STAY IN PLACE OR APPEAR TO HOLD THE CHARGE FOR THE FEW MINUTES IT WAS PLUGGED IN. A REPLACEMENT HANDHELD COMPUTER WAS REQUESTED SINCE THE BATTERY WOULD NOT STAY IN THE BATTERY COMPARTMENT. THE PROGRAMMING HANDHELD AND RELATED SOFTWARE WERE RECEIVED BY THE MANUFACTURER ON (B)(4) 2012. HOWEVER, PRODUCT ANALYSIS HAS NOT BEEN COMPLETED TO DATE.

Description of Event or Problem · 1

PRODUCT ANALYSIS OF THE HANDHELD AND RELATED SOFTWARE WAS COMPLETED. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. AN ANALYSIS WAS PERFORMED ON THE RETURNED HANDHELD AND THE REPORTED ALLEGATIONS WERE NOT VERIFIED. NO ANOMALIES ASSOCIATED WITH THE MAIN BATTERY AND BATTERY LATCH WERE IDENTIFIED DURING THE ANALYSIS. DURING THE ANALYSIS, IT WAS IDENTIFIED THAT THE HANDHELD WAS RECEIVED WITHOUT THE BATTERY DOOR. BECAUSE THE DOOR WAS MISSING, THE MAIN BATTERY WAS NOT SECURE AND THE HANDHELD WOULD NOT POWER ON. ONCE THE DOOR WAS REPLACED, NO ANOMALIES ASSOCIATED WITH THE HANDHELD PERFORMANCE WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
629 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 834042

Patients

Seq Age Sex Outcome Treatment
1