FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2893093 · Received January 2, 2013

Report

Report Number
2531779-2013-00047
Event Type
Malfunction
Date Received
January 2, 2013
Report Date
December 13, 2012
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION FOLLOW-UP # 1 SUBMITTED 04/01/2013: THE DEVICE WAS RETURNED TO ANIMAS AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2013 WITH THE FOLLOWING FINDINGS:TESTING CONFIRMED UNRESPONSIVE KEYPAD. KEYPAD IS TORN OVER THE OK BUTTON. NONE OF THE KEYPAD BUTTONS RESPOND TO PRESSES. KEYPAD REMOVED; UP ARROW, DOWN ARROW AND OK BUTTON CONTACTS ARE INVERTED NO OTHER DAMAGED/MISALIGNED CONTACTS FOUND, CONTAMINATION FOUND UNDER ALL BUTTON CONTACTS.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2012, THE REPORTER CONTACTED ANIMAS, STATING THAT THE UP ARROW, DOWN ARROW, AND OK KEYPAD BUTTONS REQUIRED HARD PRESSES TO ELICIT A RESPONSE. THE REPORTER NOTED DAMAGE TO THE KEYPAD AND ALLEGED THAT THE RESPONSE ISSUES WITH THE BUTTONS HAD OCCURRED FIRST. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1666 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 14 YR