FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2891783 · Received November 28, 2012

Report

Report Number
1218950-2012-03942
Event Type
Malfunction
Date Received
November 28, 2012
Report Date
November 2, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER ISOLATED THE ISSUE TO A DEFECTIVE BATTERY LATCH ASSEMBLY. THERE WAS NO REPORTED PATIENT INVOLVEMENT. THE CUSTOMER REPLACED THE BATTERY LATCH ASSEMBLY WHICH RESOLVED THE ISSUE. THE DEVICE WAS TESTED AND PLACED BACK INTO SERVICE. WE WILL CONSIDER THIS A MALFUNCTION OF THE BATTERY LATCH ASSEMBLY WHERE THE BATTERY KEPT POPPING OUT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE BATTERY KEEPS POPPING OUT OF THE BATTERY BAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1