FDA Adverse Event Malfunction Summary report: N

Y-ADAPT-PL-2.4 SHAFT 8HO HE 3HO L56 TI

MDR report key: 2890317 · Received December 29, 2012

Report

Report Number
2520274-2012-04379
Event Type
Malfunction
Date Received
December 29, 2012
Date of Event
November 29, 2012
Report Date
November 30, 2012
Manufacturer
SYNTHES USA,
Product Code
HRS
PMA / PMN Number
PREAMENDMENT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS DEVICE IS USED FOR TREATMENT, NOT DIAGNOSIS. THE INVESTIGATION OF THE COMPLAINED ARTICLES SHOWS THAT THERE HAPPENED INDEED A WRONG LABELLING ON THE PACKAGE. STEPS HAVE BEEN TAKEN TO IMPROVE THE LABELING PROCESS.

Additional Manufacturer Narrative · 1

DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. THE INVESTIGATION COULD NOT BE COMPLETED; NO CONCLUSION COULD BE DRAWN, AS NO PRODUCT WAS RECEIVED.

Description of Event or Problem · 1

DEVICE REPORT FROM SYNTHES (B)(4) REPORTS AN EVENT IN (B)(6) AS FOLLOWS: IT WAS REPORTED BY THE SALES CONSULTANT THAT, WRONG PACKAGE OF MATRIX MANDIBLE DCP 2 2HO T1.5 TI, 04.503.723 WAS IN A Y PLATE PACKAGE. CUSTOMER IDENTIFIED DIFFERENT PACKAGES WITH SAME ISSUE. THIS SAME PACKING MIX UP ISSUE WAS FOUND IN (B)(6) 2012 AND ALSO IN (B)(6). ADDITIONAL INFO PROVIDED FOUND THAT, LOT NO. 3373620 THAT WAS SEND IS NOT THE RIGHT ONE. PARTS HAVE NOT BEEN RECEIVED. THIS IS 1 OF 1 REPORTS FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 Y-ADAPT-PL-2.4 SHAFT 8HO HE 3HO L56 TI Y PLATE HRS SYNTHES USA,

Patients

Seq Age Sex Outcome Treatment
1 Y-ADAPT-PL-2.4 SHAFT 8HO HE 3HO L56 TI