FDA Adverse Event Malfunction Summary report: N

OT ULTRALINK METER

MDR report key: 2884268 · Received December 22, 2012

Report

Report Number
3008382007-2012-08836
Event Type
Malfunction
Date Received
December 22, 2012
Report Date
December 4, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K073231
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 (02/15/2013)-DEVICE EVALUATION: THE METER AND CONTROL SOLUTION INVOLVED WITH THIS COMPLAINT HAVE BEEN RETURNED TO LFS AND EVALUATED BY PRODUCT ANALYSIS (PA) ON (B)(4) 2013 AND (B)(4) 2013 RESPECTIVELY WITH THE FOLLOWING FINDINGS: THE METER PASSED ALL TESTING WITH NO FAULTS FOUND. THE COMPLAINT WAS ALSO NOT CONFIRMED WITH CONTROL SOLUTION BUT A SECONDARY ISSUE UNRELATED TO THE COMPLAINT WAS FOUND. THE CONTROL SOLUTION WAS FOUND TO HAVE GLUCOSE CONTENT ABOVE SPECIFICATIONS. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A SECOND FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2012, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING INACCURATE LOW RESULTS WITH THE CONTROL SOLUTION WHEN COMPARED TO THE TEST STRIP VIAL. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3360185

Patients

Seq Age Sex Outcome Treatment
1